ACCESSIBILITY STATEMENT

Automobiles CITROËN is a simplified joint stock company (S.A.S) registered in the Trade and Companies Register under number 642 050 199 RCS Versailles, whose head office is located at 2-10 boulevard de l'Europe 78300 Poissy.

Automobiles CITROËN undertakes to make its websites, intranet, extranet and mobile applications, etc. accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005. The multi-year action plan and the action plan for the year 2020 are currently being prepared and will be published later.

This accessibility statement applies to the site https://www.citroen.fr/. It was established on May 26, 2020.

COMPLIANCE STATUS

The website www.citroen.fr is in partial compliance with the general accessibility improvement framework, version 4, due to the non-conformities listed below.

RESULTS TESTS

The compliance audit carried out internally, on a sample of pages including the home page, the catalog page and the after-sales page, reveals that an average of 75% of the RGAA criteria are respected.

TECHNOLOGIES USED FOR THE CREATION OF THE SITE

HTML5

CSS

JavaScript

Framework Symfony 2

PHP

USER AGENTS, TOOLS AND ASSISTANCE TECHNOLOGIES USED TO VERIFY THE ACCESSIBILITY OF CONTENTS

Pending a more in-depth audit, content restitution checks have been made using the tool www.webaccessibility.com.

SITE PAGES SUBJECT TO THE COMPLIANCE VERIFICATION

Home page type;

Product page type;

Catalog page type;

After-sales page type

The following pages in particular will soon be the subject to verification:

Search Page;

Contact Page;

Accessibility Page;

Legal Notices Page.

NON-ACCESSIBLE CONTENT

Non-conformities

This section will be completed later, when a complementary audit has been carried out.

Content not subject to the accessibility obligation

This section will be completed later, when a complementary audit has been carried out. In particular, the elements provided by third-party entities not controlled by Automobiles Citroën are subject to an exemption.

FEEDBACK AND CONTACT

If you are unable to access content or a service, you can contact the person responsible for the site www. citroen.fr to be directed to an accessible alternative or to obtain the content in another format.

Contact Automobiles Citroën SA: https://citroen-fr-fr.custhelp.com/

RECOURSES

This procedure is to be used in the following case .

You have reported to the website manager an accessibility defect that prevents you from accessing content or one of the portal's services and you have not received a satisfactory response.

Write a message to the Defender of Rights (https: //formulaire.defenseurdesdroits.fr/)

Contact the delegate of the Defender of Rights in your region (https://www.defenseurdesdroits.fr/saisir/delegues)

Send a letter by post (free, do not put a stamp)

Defender rights

Free response 71120

75342 Paris CEDEX 07